![]() If you can still see your itinerary on or in the Southwest app How to cancel your flight and check if you're eligible for a refund If you included your Rapid Rewards number when you booked the original reservation, you can also login and view your flight credit through your Rapid Rewards account.Note that only the original ticketed Passengers can receive flight credit, and they can't be transferred to anyone else. You'll need the confirmation number from your original reservation and your name. Go to /travelfunds or use the Southwest app to see if you have flight credit.Cancel your reservation in accordance with our No-Show Policy (i.e., at least 10 minutes prior to departure).We never charge you a fee to change (or cancel) your flight, but a fare difference may apply if you choose to change to a flight with a higher fare. Making changes to an existing reservation In the event that we cancel a flight, Southwest will refund the cost of any EarlyBird Check-Ins purchased. Customers who cancel their flight will forfeit the funds they used to purchase EarlyBird Check-In. ![]() EarlyBird Check-In® RefundabilityĪll EarlyBird Check-In purchases are nonrefundable. Please refer to your Group Travel Contract for details about your fare's refundability or reusability. Any taxes and fees will be eligible for a refund. When you cancel a fare booked with points, the remaining point balance will be refunded to the account from which they were booked. For Anytime or Business Select® reward travel reservations: the points used for booking will be redeposited to the purchaser's Rapid Rewards® account, and any taxes and fees associated with the reward travel reservation will be converted into a Transferable Flight Credit™ for future use.CT), for Wanna Get Away® or Wanna Get Away Plus™ reward travel reservations (booked with points): If you do not cancel your reservation at least 10 minutes before the flight’s original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your reward travel reservation. Unfortunetly, any Wanna Get Away or Wanna Get Away Plus funds will be forfeited. ![]() No-Show Policy - If you don't cancel your reservation at least 10 minutes before the flight's original scheduled departure time, the value of Business Select or Anytime tickets will be refunded in the form of a Transferrable Flight CreditTM.If you purchased all or part of the reservation using a Southwest gift card or a Southwest LUV Voucher and canceled the reservation within 24 hours of booking, contact our Customer Service department at 1-800-I-FLY-SWA (1-80). For non-refundable reservations canceled within 24 hours of booking – If you cancel online at, through the app, or call us within 24 hours of booking, you can receive a refund of any fare (including Wanna Get Away and Wanna Get Away Plus) back to the original form of payment or choose to convert the airfare into flight credit (credit to be used toward future travel), assuming it was also canceled within 24 hours of booking and in accordance with the No-Show Policy.As long as you cancel your flight more than 10 minutes before its scheduled departure time, you will have the option to receive a refund to your original form of payment or flight credit for future use. Refundable – Our Anytime and Business Select fares are refundable. ![]() Funds are reusable as long as they were canceled in accordance with our No-Show Policy, which states that a flight must be canceled more than 10 minutes before its scheduled departure time. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. Travel booked using flight credits unexpired on or created on or after Jdo not expire and will show an expiration date until our systems are updated.
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